NYC Corporate Hospitality Manager
New Today
Prestigious New York-based real estate firm seeks an Executive Service Manager / Corporate Hospitality Lead to oversee and elevate its Executive Service Team. This individual will be responsible for delivering flawless, anticipatory hospitality to executives and high-profile guests, while managing, training, and developing staff in fine dining service standards. The position is primarily Monday through Friday, from approximately 8 AM to 6 PM, with flexibility for some early mornings, later evenings, and rare weekend needs, including coverage for occasional Sunday errands as required. The role requires a hands-on leader with excellent delegation, organizational, and communication skills, who thrives in a professional, client-focused environment.
Responsibilities include but are not limited to:
Deliver seamless, elevated executive dining service for executives and guests, providing anticipatory, discreet service within a corporate setting
Serve as the primary point of contact for high-level executive hospitality needs
Oversee the team's daily operations, scheduling, and task delegation across pantries, conference rooms, and executive dining services
Lead, manage, train, and evaluate the Executive Service Team in fine dining standards including open-handed service, discreet fork replacement, and formal meal service
Ensure plated and buffet meals are presented in a clean, organized, and visually polished manner
Anticipate and address the needs of executives and guests, ensuring exceptional service delivery at all times
Delegate responsibilities effectively to balance team workload and ensure smooth operations
Proactively coordinate and oversee logistics for executive events, meetings, and meals, maintaining an exceptional hospitality standard
Manage catering orders, inventory purchasing, and vendor relationships
Oversee storage upkeep and ensure all service areas are impeccably maintained
Maintain oversight of budgets for food and labor, forecasting costs for evolving services and products
Identify inefficiencies in current service operations and implement process improvements
Provide occasional weekend coverage for “Sunday shopping” errands (groceries for executives)
Manage coverage and oversee the Executive Server schedule, arranging coverage as needed, which may require temporary staff or personal coverage by the Manager
Perform additional executive service and hospitality duties as requested
Requirements
Strong command of the English language with outstanding writing and verbal communication skills; professional email and correspondence proficiency
Excellent references from both current and previous employers required
Minimum 7–10 years related experience in fine dining service leadership, corporate hospitality, or luxury hotel service
High School diploma required; Bachelor's degree preferred; Culinary degree with a focus on service a PLUS
Proficient computer skills in Word, Excel, and Outlook
Fluency in Mandarin or Spanish a PLUS
Managerial background with strong delegation and organizational skills
Proven ability to train, mentor, and manage staff while modeling exceptional service
Expertise in budget management, cost forecasting, ordering systems, and inventory oversight
Polished, poised, and professional in both mindset and manner, exercising utmost discretion at all times
Hands-on, anticipatory leader with a refined service mindset and outstanding follow-through
Flexible, adaptable, and able to work both independently and as part of a team
Ability to translate fine dining and luxury hospitality standards into a corporate office environment
Flexible schedule with willingness to work occasional early mornings, evenings, and assist with weekend errands as required
Availability and willingness to personally fill in for schedule gaps when necessary
Legally authorized to work in the United States for any employer
Compensation: $100,000 - $120,000 per annum + benefits
Benefits: comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and discretionary annual bonus
- Location:
- New York
- Job Type:
- PartTime
- Category:
- Food