Mosaic at Home Manager at Mosaic summary: The Mosaic at Home Manager leads and mentors staff supporting individuals with intellectual and developmental disabilities, ensuring high-quality, person-centered service delivery. This role involves overseeing compliance with contracts and regulatory standards, managing program plans and billing, and contributing to agency growth through recruitment and retention efforts. The Manager also provides on-call support and fosters an inclusive, supportive work environment aligned with Mosaic's mission.

Mosaic at Home Manager – Lead with Purpose, Empower Lives

Are you a passionate and experienced leader dedicated to empowering individuals with intellectual and developmental disabilities? Do you thrive in a role where you can mentor, guide, and ensure the delivery of high-quality, person-centered services?

If so, join Mosaic as a  Mosaic at Home Manager  and make a lasting impact! At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Manager, you will play a crucial role in overseeing our Mosaic at Home and direct care contracted intermittent service lines (where applicable).

What You'll Do:

Lead and Mentor:  Supervise, train, coach, and support Mosaic at Home Coordinators, fostering their growth and ensuring they provide exceptional service to home providers, direct care workers, individuals receiving support, and their families.

Drive Growth and Retention:  Actively participate in recruitment and matching activities, focusing on the retention and growth of both individuals receiving support and home providers, meeting established growth goals.

Ensure Quality and Compliance:  Oversee the compliance and quality of Mosaic at Home and direct care contracted intermittent services (where applicable), including contract adherence, service delivery, and health and safety standards.

Manage Contracts and Services:  Oversee contract and service delivery compliance, ensuring all regulatory and accreditation requirements are met. Review program plans, assessments, individual support plans, and billing documents for accuracy and compliance.

Provide On-Call Support:  Be available to provide assistance to home providers and Mosaic at Home Coordinators as needed.

Contribute to Agency Growth:  Participate in activities that lead to agency growth and service improvement, including assisting with referrals and other opportunities.

SCHEDULE:  Days, Salaried, OnCall for departmental needs which may include some evenings and weekends.

Commitment to Inclusion, Diversity, Equity and Belonging:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

What You'll Bring:

Bachelor’s Degree in Psychology, Special Education, or a related field or experience in lieu of education

A minimum of three years of related work experience, with one year of supervisory or management experience.

Previous experience working with people with developmental disabilities is preferred.

May require CPR, First Aid certification and a Valid Driver's license.

A deep commitment to Mosaic’s mission of empowering people with intellectual and developmental disabilities.

Proven supervisory and leadership skills, with a focus on coaching and mentoring.

Strong knowledge of behavior management, program development, and regulatory requirements.

Understanding of independent contractor regulations and contract management.

Excellent planning, organizational, problem-solving, and communication skills.

Proficiency in computer skills and various software applications.

Why You'll Love Working at Mosaic:

Lead with Purpose:  Make a tangible difference in the lives of individuals with disabilities and their families.

Be Part of a Supportive Team:  Join a collaborative and passionate team dedicated to Mosaic’s mission.

Professional Growth and Development:  Opportunities for training, advancement, and leadership development.

Live Our Values:  Embrace Mosaic’s values of belonging, connection, faithfulness, and grit.

Competitive Benefits: We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan.  Paid time off hours (this benefit starts accruing day 1 with ability to use immediately) and  DAILY PAY - you can choose to access your pay every day or the normal biweekly pay.

Keywords: intellectual disabilities, developmental disabilities, service delivery, program management, compliance, contract management, staff supervision, recruitment and retention, person-centered care, behavior management