JOB SUMMARY

The Mental Health Professional (MHP) is responsible for conducting initial assessments for patients seeking behavioral health services. The role includes gathering comprehensive information on mental health history, substance use, and psychosocial factors to support appropriate treatment planning and referrals. The MHP plays a critical role in providing a welcoming and supportive environment for clients accessing behavioral health services.

JOB DUTIES

Intake & Assessment:

• Conduct initial intake interviews to gather detailed information on mental health history, substance use, and psychosocial factors.
• Work on a desktop system to schedule patient appointments.
• Document all information accurately in Centricity or other electronic medical records systems.

Crisis Intervention & Referral:

• Provide immediate crisis intervention as needed.
• Collaborate with Behavioral Health Consultants (BHC), Care Coordinators, and community resources to ensure seamless client care and follow-up.
• Refer clients to internal or external behavioral health services when necessary.

Patient/Client Support & Engagement:

• Offer empathetic and supportive communication to clients and families during intake.
• Educate clients about available behavioral health services and treatment options.
• Schedule initial appointments and coordinate necessary follow-ups.

Team Collaboration & Process Improvement:

• Participate in regular team meetings, case consultations, and training sessions to enhance service delivery.
• Work with clinical and administrative staff to improve intake processes and client outcomes.
• Provide mental health education and outreach to the community as needed.

QUALIFICATIONS

• Registered Medical Assistant or Certified Community Health Worker (CHW)
• Training with 2-5 years of clinical experience (Behavioral Health experience preferred).
• Ability to administer CPR.
• Valid Illinois driver's license, insurance, and personal vehicle for client transportation as necessary.
• Willingness to work weekends and overtime in emergency situations.

WORK SCHEDULE

Full-time position based on clinic operating hours.
May require some evening or weekend hours depending on client needs.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Office-based and community outreach settings, with occasional travel required.
Moderate physical activity, including lifting up to 25-50 lbs.
Extended periods of standing, walking, or sitting as required by job duties.

EMPLOYMENT CONDITIONS

This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.

COMPENSATION & BENEFITS

Salary: $45,000-47,000

Comprehensive Benefits Package, including:

• Medical, Dental, and Vision Coverage
• 403(b) Retirement Plan with Employer Contributions
• Paid Time Off (PTO) & Holidays
• Professional Development Opportunities
• Employee Assistance Program (EAP)
• Mileage reimbursement for travel

Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.

Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.

Join Our Team!

If you are a compassionate and dedicated behavioral health professional, we encourage you to apply! Join Friend Health and make a lasting impact in the lives of individuals and families seeking mental health support.