At ALSAC you do more than make a living; you make a difference.

We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

Are you a strategic leader with a passion for building high-performing teams and driving innovation in IT infrastructure? We're looking for a Manager of Infrastructure Operations to lead a dynamic group of engineers, administrators, and analysts in delivering secure, scalable, and cutting-edge infrastructure solutions.

As the Manager of Infrastructure Operations, you'll oversee the people, processes, and platforms that power our enterprise infrastructure. You'll lead cross-functional teams responsible for the testing, deployment, and maintenance of critical systems across: Cloud & Compute Network & Storage Database & Middleware Audio Visual & Digital Workplace Infrastructure Security You'll be a key driver of automation, operational excellence, and continuous improvement-ensuring our infrastructure is resilient, secure, and future-ready.

Your Impact Lead and mentor a team of Infrastructure Engineers, System Analysts, and Administrators across multiple domains. Drive automation strategies to streamline deployment and maintenance processes. Collaborate with Infrastructure leadership to shape roadmaps and implement innovative platform features. Champion modern operational practices like DevOps, IaaS, and self-service models. Develop career paths and growth plans for team members, managing training budgets and professional development. Ensure compliance with audit requirements and enforce technical standards across all infrastructure platforms. What You Bring Bachelor's degree in Engineering, Computer Science, or related field. 6+ years of experience in IT infrastructure, with 2+ years in a leadership or management role. Strong understanding of Agile/Kanban methodologies and cross-functional team dynamics. Proven ability to lead through change, inspire teams, and deliver results in a fast-paced environment. Expertise in at least one of the following areas: Server (Windows, Linux, VMware, AWS EC2) Storage & Backup (SAN, NAS, S3) Networking (Cisco, SD-WAN, Firewalls) Database (SQL) Middleware (Kafka, MuleSoft, OpenShift) Endpoint Engineering (Windows, MacOS, InTune) Audio Visual (Crestron, Microsoft Teams Rooms) Infrastructure Security

This position will be based at our National Executive Office in Memphis, TN and be eligible for hybrid work.

#LI-TM1 Benefits & Perks The following Benefits & Perks apply toFull-Time Roles Only We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.