Xenith Solutions is a small family focused business where we focus on taking care of our employees and customers equally. We are focused on serving Federal / Civilian, Defense and Intelligence organizations with superior service. If you want to be a part of a rapidly growing business with an exceptional culture, then you want to be a part of the Xenith Solutions family.

Xenith offers unmatched Benefits: 100% of Medical, Dental, and Vision benefits paid by employer FSA or HSA available Unlimited Paid Time Off (PTO) 401(k) matching (100% up to the first 4%) with NO vesting period Tuition / Certification / Training reimbursement Accident / Disability / Universal Life Insurance And much more... Job Description: We are seeking motivated, mission-focused professionals to support the Defense Logistics Agency (DLA) Recruit Training Center (RTC) Supply Chain Management System-an essential DoD logistics platform that ensures uniform delivery to Army, Navy, Air Force, Marine Corps, and Coast Guard recruits. This high-impact program requires expertise in application sustainment, cybersecurity, systems administration, help desk support, and database management. Team members will help modernize and sustain critical applications like VIM, IRM, and VIM-ASAP, contributing to the secure and efficient operation of a globally distributed logistics system. If you're ready to support national defense logistics while applying your skills in a dynamic and collaborative environment, we want to hear from you.

Responsibilities: The IT Support Specialist covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include performance of or support of diagnosing and resolving problems in response to customer reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource planning system.

Required Experience in years: Six (6) years of progressive experience in the field of Information Processing Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions Two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.

Preferred Experience: Candidates with prior experience supporting the Defense Logistics Agency (DLA) or other Department of Defense (DoD) logistics operations are strongly preferred. Ideal candidates will have hands-on experience with one or more of the following systems: Virtual Item Manager (VIM), VIM-ASAP, Integrated Retail Module (IRM), and the Asset and Visibility System (AAVS). Familiarity with the end-to-end supply chain processes, inventory management, requisition processing, and vendor integration functions supported by these applications is highly desirable. Experience working within DLA's Enterprise Business Systems (EBS) environment and a strong understanding of military clothing distribution workflows, MILSTRIP/MILSTRAP transactions, and RFID-enabled logistics solutions will be considered a significant asset.

Education Requirements:

Certification Requirements: DLA CE Cert IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)

Xenith Solutions LLC is a Service-Disabled Veteran-Owned Small Business founded in 2019. We provide comprehensive, timely and relevant Solutions and Business Consulting support to our customers as a key partner. Our leadership brings over a century of combined experience in Defense and Civilian markets. Our employees possess experience in all aspects of solution development from requirements creation, development, test and evaluation, fielding, and sustainment. At the core of our offerings, we provide strategy and technology solutions, giving our customers valuable insights and thought leadership on the best application of information technology to drive business objectives.

Xenith focuses on solving complex business challenges facing our customers. Our "Success Through Achievement" work ethic means our customer receive quality solutions through our commitment. We pride ourselves on tackling some of the most difficult operational requirements our customers have - ensuring an appropriate match between the mission requirements, financials, schedule, and security.

EEO

Xenith Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

EEO IS THE LAW

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Xenith Solutions.

E-Verify

As a Federal Contractor, Xenith Solutions is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

Affirmative Action Plan As a federal government contractor and based on Executive Orders and applicable laws and regulations, Xenith Solutions develops and maintains annual written Affirmative Action Plans and endeavors to hire and advance qualified minorities, females, individuals with disabilities, and protected veterans.