IT Support Specialist

3 Days Old

Job Description

Job Description

We're Hiring: IT Support Specialist

In-Office | Monday–Thursday, 10:30am–9:00pm

Family-Owned Company | Wisconsin-Based | Career-Growth Opportunity

Do you love solving tech puzzles, helping people, and being the hero when “turning it off and on again” just won’t cut it? We’re looking for an IT Support Specialist to join our fun, fast-paced, and down-to-earth team. If you have a passion for technology, a knack for troubleshooting, and a love for helping people, we want to hear from you!

What You’ll Do

You’ll be the go-to person for keeping our tech running smoothly and our people connected. From resetting passwords to setting up new workstations to giving remote offices a hand—you’ll make the magic happen.

Your mission includes:

  • Supporting desktops, laptops, printers, phones, and AV equipment

  • Troubleshooting Microsoft Office, Teams, Citrix, and our in-house systems

  • Onboarding new hires and setting them up for success

  • Documenting issues and resolutions like a pro

  • Keeping our tech secure and our processes compliant

  • Traveling to support remote locations (yes, some road-trip vibes included!)

What You Bring to the Team
  • A friendly, “how can I help?” attitude

  • Strong problem-solving chops and a curious mind

  • The ability to juggle multiple tasks without dropping the ball

  • A desire to learn and grow in your IT career

  • Confidence to take ownership and see things through

Bonus points if you have:

  • A 2-year technical degree or equivalent experience

  • 1–3 years of help desk or IT support experience

  • A solid grasp of Windows OS, Office Suite, and basic networking

Why You’ll Love It Here
  • Work-life balance: 3-day weekends, every week!

  • Incredible team: You'll support a tight-knit, supportive group that truly appreciates your work

  • Wisconsin values: We’re friendly, hardworking, and grounded

  • Family-owned: You’re not just a number—you’re part of the family

  • Career growth: Start here, grow here. We invest in our people

Ready to turn your tech skills into an awesome career?
Apply now and bring your talents to a company where your work truly matters—and where there’s never a dull moment in IT!

Location:
Fond Du Lac
Category:
Technology