divh2IT Support Engineer (Devops Expertise)/h2pWe currently have a vacancy for an IT Support Engineer (Devops expertise) fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major clients IT team on site./ppstrongYour tasks:/strong/polliProvide Tier 2/3 technical support for customers, resolving product and infrastructure-related issues;/liliTroubleshoot incidents across application, system, and network layers;/liliManage and improve CI/CD pipelines and automation tools for deployment and monitoring;/liliWrite and maintain documentation, runbooks, and knowledge base articles;/liliMonitor systems, logs, and alerts to proactively identify issues before they impact customers;/liliParticipate in an on-call rotation to ensure 24/7 availability of critical systems;/liliContribute to process improvements to enhance reliability, scalability, and support efficiency./li/ol/div