Company Overview American Ecotech and Ambilabs provide cutting-edge environmental monitoring solutions with a mission to support clean air, smarter cities, and data-driven sustainability. We design, distribute, and support high-performance instrumentation for air quality, emissions, and meteorological monitoring used by government agencies, research institutions, and industry leaders around the world. Position Summary The Inside Sales Representative supports the Sales Director in driving business growth across North America and global markets. This role focuses on maintaining strong customer relationships, handling inbound and outbound communications, qualifying leads, and ensuring a seamless sales process from first contact to follow-up. The ideal candidate thrives in a collaborative, fast-paced environment and is excited to contribute to a mission-driven company making a positive environmental impact. Key Responsibilities · Maintain regular communication with existing customers to strengthen relationships and identify new opportunities · Support the Sales Director in executing strategic sales initiatives and expanding market reach · Conduct outbound calls and emails to engage prospects, qualify leads, and schedule follow-ups · Prepare technical proposals, quotes, and responses to RFPs and RFQs · Help manage and update the company’s prospect and customer database in Zoho CRM · Provide administrative and coordination support for sales activities, ensuring timely follow-up on leads and inquiries · Support trade show, conference, and event preparations, attending as needed to represent the company and help generate leads · Assist with product presentations, demos, and training sessions for prospective clients · Coordinate with internal teams (Engineering, Operations, and Support) to ensure smooth communication and delivery of customer solutions · Compile sales reports, track activity, and provide insights to the Sales Director for planning and forecasting Required Qualifications · 2+ years of experience in technical sales, inside sales, or a customer-facing role (technical or solution-based B2B / B2G preferred) · Strong communication and relationship-building skills · Comfortable making outbound calls and following up with leads regularly · Ability to manage multiple priorities in a fast-paced, team-oriented environment · Experience using CRM systems (Zoho CRM preferred) and Microsoft Office Suite · High attention to detail with excellent organizational skills · Associate degree or higher in Business, Environmental Science, Engineering, or a related field (or equivalent experience) · Willing to travel for trade shows and customer meetings · Positive, proactive attitude with a strong desire to learn and grow within the company What We Offer · 3 weeks annual paid time off · Health, dental, and vision insurance · 401(k) with company match · Gym membership · Opportunities for professional growth and advancement · A collaborative, mission-driven environment where your contributions make a difference Join a team dedicated to supporting clean air initiatives and advancing environmental monitoring technology. This is a career-track position offering long-term growth opportunities for a motivated, solutions-oriented individual.