Summary

We are seeking professionals with strong knowledge of Federal HR regulations, policies, and guidance to provide high-level technical support. In this role, you will support a variety of HR functions, including the following.

Responsibilities: Provide technical support duties that require substantial knowledge of Federal HR regulations, policies and guidance. Provide a full range of technical support to operating offices in areas including onboarding. Provide and review forms for completion such as Family Medical Leave Act, reasonable accommodation, insurance, etc Answer customer questions; draft letters to obtain information and provide instructions. Set up and maintain case files and tracking systems. Prepare offer letters, initiate and complete security clearances. Prepare reports from data maintained in staffing databases as well as reports from automated staffing system (Monster Government Solutions). Assist in preparing Freedom of Information Act responses. Prepare responses to requests for EEO investigations. Assist with validating data on RPA (Requests for Personnel Actions); assisting HR Specialists with security paperwork for new employees; assisting with New Employee Orientation training presentations. Serve as the point of contact for employee benefit programs; plan, coordinate and publicize open seasons. Explain programs to employees and provide liaison duties with various health benefit carriers and the GSA Payroll Office. Keep abreast of changes to ensure that employees are able to make informed decisions regarding their benefits. Process a wide variety of personnel actions, such as appointments, separations, promotions, reassignments or mass change actions. Perform qualification reviews on lower grade positions. Review and edit requests for personnel action (RPA's) as they are processed through the HR Division. Check for accuracy of coding, set pay and determine the appropriateness of regulatory authority and proposed action cited in relation to the intended purpose of request. Complete missing data items and code personnel data for input into HRLinks. Provide lead for the processing of all RPA's, from receipt to completion. Serve as a point of contact for advice and basic information on a variety of personnel programs, such as Federal employment, merit promotion and on the use of HRLinks. Provide appropriate information and documents. Respond to telephone calls, walk-in visitors, and help desk inquiries and provide accurate information to questions. Monitor and respond to HR inquiry mail/email within 24 hours. Review a variety of regional Alert messages for HR action. Transmit, retrieve and acknowledge electronic mail. Develop information messages on a variety of Human Resources topics to be sent via mass mailing to all Regional employees. Serve as a point of contact for Regional HR training schedules. Requirements : 5 years of relevant Federal Human Resources Experience