Responsibilities

Lancaster Behavioral Health Hospital (LBHH) is a -bed, inpatient psychiatric hospital and start-up joint venture between Lancaster General Health/Penn Medicine and Universal Health Services. In addition to a general adult unit and dedicated adolescent unit, the facility offers services for treating those with co-occurring disorders on the psychiatric-medical unit, an intensive adult unit to care for those with severe conditions, as well as a women’s trauma unit. **This position is NOT remote!** Patient Account Representatives are responsible for completing the following duties and tasks: Insurance Verification Financial Counseling Billing and Claim submission Ability to perform processes, including but not limited to, batching Financial Assistance correspondence/documents, processing Financial Assistance adjustments, processing Financial Assistance determination correspondence, updating accounts. What do our current staff value at LBHH? An environment that puts patient care first. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities. Supportive and responsive leadership. Competitive salary and comprehensive benefits package. What’s in it for me? Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans Robust tuition reimbursement (K) with company match and discounted stock plan Career development opportunities within UHS and its + Subsidiaries! An opportunity to make a difference every single day.

Qualifications

What Does LBHH Require for this Role? Associate’s Degree in related field or equivalent work experience in field. 1-2 years Customer Service experience in healthcare. Strong written and verbal communication skills. Microsoft Office experience. Strong organizational skills. Ability to apply strong analytical qualities. What Happens Next? After you apply online and submit your resume, a member of our HR team will review your qualifications and experience. If we are interested in scheduling an interview, our HR team will reach out to you. You may log back on to this website to check the status of your application at any time. Lancaster Behavioral Health Hospital: Treatment. Compassion. Hope. Today, tomorrow and always.