We are seeking a detail-oriented, reliable, experienced supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. Duties and Responsibilities Oversee all front and back of the house restaurant operations Ensure customer satisfaction through promoting excellent service Respond to customer complaints tactfully and professionally Maintain quality control for all food served Analyze staff evaluations and feedback to improve the customer's experience Project future needs for goods, kitchen supplies, and cleaning products; order accordingly Oversee health code compliance and sanitation standards Look for ways to cut waste and decrease operational costs Generate weekly, monthly, and annual reports Train new employees and provide ongoing training for all staff Attend quarterly P&L meetings Requirements and Qualifications High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred Significant work experience in the hospitality industry and in management Front and back of house experience is a plus Strong working knowledge of food and beverage service Ability to use restaurant management software

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