Salary: $44,532.15 Annually Location : Clarke Co., GA Job Type: Full Time Job Number: 2026-80492 Division/Office: DCSS Administration Unit: FATHERHOOD Opening Date: 08/07/2025 Closing Date: 8/17/2025 11:59 PM Eastern

Description Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position. Start your career in public service . The Division of Child Support Services (DCSS) is seeking candidates for the position of is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs, including but not limited to Fatherhood, Prison Re-Entry, and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

DCSS is seeking candidates for the position of Fatherhood Outreach Specialist 3 . This position is based at the DCSS office located in Athens, Clarke County, GA.

JOIN OUR TEAM!!!

Job Description

Pay Grade: G

Under broad supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations. Conducts administrative hearings. May serve as lead worker.

Role and Responsibilities: Maintain a working knowledge of local and county resources. Connect participants to other community resources, including but not limited to: medical, mental health, chemical dependency, employment and training programs, food shelves, public assistance, SSI and SSDI, childcare, transportation, subsidized housing opportunities, and legal assistance. Attend monthly and quarterly network meetings within their service area. Promote the Georgia Fatherhood Program throughout the community by establishing relationships with local schools, service providers, community groups, churches, senior programs, youth programs, and others. Establishes child support obligations and ensures that such obligations are met. Coordinates child support activities with legal, judicial, and public organizations and conducts administrative hearings. Communicates with clients and other constituents via telephone, email correspondence, and direct contact to ensure that support obligations are met. Manages a caseload to ensure that child support obligations are met. Supervises other case managers or serves as a team leader, as required. Performs other professional responsibilities as assigned by supervisor. Core Competencies A positive, welcoming attitude and outstanding internal/external customer service skills, including handling difficult issues with sensitivity. Ability to conduct oneself in a professional manner at all times and to communicate effectively and appropriately with a variety of people from many cultures and diverse backgrounds. Demonstrated strong organizational skills; experience prioritizing projects and working on several projects simultaneously with interruptions. Efficient and accurate in completing tasks as required attending to detail, and able to anticipate and meet deadlines while working under pressure of multiple and changing priorities. Strong aptitude to work in a collaborative setting on multiple projects or programs. Exceptional critical thinking skills, good judgement and decision-making abilities to monitor and manage a caseload to ensure that child support obligations are met. Ability to use customer service skills to include active listening and negotiation ability. Minimum Qualifications High school diploma/GED AND three (3) years of direct job-related experience; OR Two (2) years of experience at the lower level Fatherhood Outreach Spc 2 (SST101) or position equivalent. Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience: Experience working with state, local, or federal government Work experience involving mentoring and coaching Ability to work independently

Additional Information For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/ Employment Information Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov.

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit for more information. Insurance

Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.

Health Benefits : 1-800-610-1863

Flexible Benefits : 1-877-342-7339

Retirement

State employees participate in the Employee's Retirement System. Contributions are based on a percentage of salary and service date entry

Employee Retirement System: 1-800-805-4609

Deferred Compensation

Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.

Peach State Reserves : 1-877-342-7339

Credit Union

Employees are eligible to become members of the and 01

Are you aware this position is in Clarke County, Georgia? Yes No

02

What is your highest level of education completed? Doctorate Degree Master's Degree Bachelor's Degree Associate's Degree High School Diploma GED None of the Above

03

How many years of human services or legal services case management work experience do you have? None 1 Years 2 Years 3 Years More than 4 Years

04

How many years of experience do you have performing enforcement of orders, attending court hearings, addressing case management alerts, and responding to customer inquiries? None Less than 1 Year 1+ Years 2+ Years 3+ Years More than 4 Years

05

Do you have experience promoting Human Services Programs throughout the community by establishing relationships with local schools, service providers, community groups, churches, senior programs, youth programs and others? Yes No

06

How many years of experience do you have connecting participants to community resources, with employers to secure employment, and/or providing advocacy and accountability strategies to the program participants to promote sustainability to pay their child support obligation? None Less than 1 Year 1 Year 2+ Years 3+ Years

Required Question