Job: Air Export Agent – help to schedule and monitor air shipments!

Air Export involves transporting many different types of cargo throughout the world. It is a high paced environment with many learning and unique situations that come up along the way. it involves collaboration with commercial airline carriers, customs, and many other Government agencies. There is never a dull moment in air export!

_ ** Shift Mon-Fri 11am-8pm **_

Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Air Export files and reporting

Use Workflows on daily basis

Ensure arrival notices are communicated to overseas and customers

Ensure accurate and timely client and Service Providers billing

Collaborate with our customer service team in processing international shipments, meeting customer service standards.

Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)

Always follow compliance requirements with internal and external regulations in accordance with government regulations.

Understand department process flow, looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures are followed and are in place and updated when needed

Meet KPI standards in accordance with the Company’s procedure

Overseas communications, timely responses to emails and requests (internal and external)

Qualifications: Qualifications

Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing.

Strong organizational and prioritization skills are critical.

Must have the ability to work independently and in a team environment.

Proficient computer skills - Outlook, Excel, Word, PowerPoint

Proven background for excellent attendance.

Additional Information

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)

Annual Paid Holidays (10)

Potential Flexible Days (2)

Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)

401(k) Retirement Savings Plan with employer match

Employee Stock Purchase Plan (ESPP)

Medical, Prescription Drug, Dental & Vision Coverage

Health Savings Account (HSA)

Life and Disability Insurance

Paid Parental Leave (additional eligibility criteria)

Dependent Care Flexible Spending Account (DC FSA)

Employee Assistance Program (EAP)

Training and Personnel Development Program

Position is full time (40 hours per week) Monday through Friday

Business professional dress code