A leading hospital in NYC is seeking an Epic Certified Welcome Analyst to join our healthcare IT team. The ideal candidate will have a strong background in Epics Welcome and Access Models, with a focus on designing and implementing patient-facing workflows that enhance digital engagement and streamline access to care. This role will play a key part in optimizing the patient experience through the development and support of MyChart workflows, including pre-visit, check-in, and post-visit processes.

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Required Skills & Experience

Epic Welcome Certification (required). Epic MyChart Certification or significant hands-on experience (preferred). 3+ years of experience working with Epic applications in a healthcare setting. Proven experience designing and implementing MyChart workflows, including eCheck-in and patient intake processes. Strong understanding of patient engagement strategies and digital health tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.