The Preserve at Spring Creek - POSITION SUMMARY:

The Dining Room Supervisor is directly responsible for establishing and maintaining all standards of quality, conduct, customer service, and productivity within the Food Services Department. The Dining Room Supervisor will lead and develop food service team by promoting proper dining room etiquette, meal handling procedures, and exceptional customer service skills. Promotes a thorough and continuous understanding among all employees of the importance of the Food Services Department to the quality of life for residents and prospective residents.

DUTIES AND RESPONSIBILITIES:

1. Plan, organize, schedule and coordinate all activities in the community's dining room.

2. Recruit, hire, train, discipline and supervise a full complement of staff.

3. Manage the daily operations of the dining room to exceed hospitality and service standards;

4. Meet and greet all residents and guests and assist them with any requests and suggestions.

5. Establish, document, direct and assist in general kitchen and dining room sanitation procedures, preparing schedules for all shifts for all kitchen and dining room staff and post in their work areas

6. Monitor setup, maintenance, cleanliness and safety of dining areas.

7. Comply with any and all state, local or federal rules, regulations and licensing requirements related to health, safety (OSHA), and general operation of the Food Services Department.

8. Other duties as assigned

UNIVERSAL PRECAUTIONS:

• Exposure to blood/body fluid not likely.

PHYSICAL REQUIREMENTS:

• Push, pull, or lift at least 30 pounds. Frequent transporting of residents in wheelchair.

• Must be able to stand, walk, stoop, and/or bend for periods of up to eight hours with breaks as provided for in the employee handbook.

OTHER REQUIREMENTS:

• A continuous and consistent demonstrated interest in and knowledge about the elderly and their needs and the competency to meet those needs on a consistent basis. An interest in and willingness to learn and a demonstrated initiative in developing skills in caring for the elderly consistent with the philosophy and policies of the community.