Transitional Care Coordinator Become a Transitional Care Coordinator at American Senior Communities, and start making a difference in the lives of seniors today! The Transitional Care Coordinator provides customers with facility-related information over the phone, assisting in the coordination of care and services for the resident and the facility. The responsibilities include: Providing customers, including families, hospitals, and other resources, with facility-related information via telephone conversations. Processing new business leads promptly in our referral management system. Assisting the facilities in discharge planning, including setting up home care agencies, durable medical equipment, and other services. Participating in ongoing communication with our facilities regarding leads. Held accountable for results and should display a sense of urgency when processing leads. Supply accurate information to the best of their knowledge per the data entry expectation list. Knowledgeable of different payer types across different levels of senior care. Perform benefit verifications accurately using different insurance portals. Requirements: Previous health care admissions/marketing/sales experience preferred. Experience with verifying insurance benefits preferred. Demonstrates C.A.R.E. values to our residents, family members, customers, and staff. Must be willing to work flexible hours, including evenings and weekends. What's in it for you? Benefits and perks include: Medical, vision & dental insurance with Telehealth option. 401(k) retirement plan options. Paid Time Off (PTO) and holiday pay. Lucrative employee referral bonus program. Paid training, skills certification & career development support. Tuition reimbursement and certification reimbursement. Continued education opportunities through tuition discounts and program partnerships. Employee assistance program & wellness support. Retail, food & entertainment discounts and so much more. Full-Time and Part-Time Benefits may vary, terms and conditions apply. About American Senior Communities: Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members, and community at large. American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we'll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.