Customer Service Representative

New Yesterday

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it's fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.
Why Work for Us?
Join a team that's focused, nimble, and driven to succeed. GLS North America is where creativity meets precision-and where your work helps shape the next stage of the automotive evolution. Your journey starts here!
Stability & Success : 75+ years of family-owned excellence. Work-Life Balance: Consistent scheduling so you'll always know when you're working. Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it. Benefits For All Stages of Life : From medical, dental, and vision coverage, to disability and life insurance, we've got you covered. 401K with Company Match : Plan for your future while working with us. Paid Time Off : 2 weeks of PTO starting after just 30 days. Recognition Programs : We celebrate your hard work through multiple recognition programs based on service, values, and performance. Growth & Leadership Experience: We believe in developing our team and promoting from within. Inclusive Work Culture : Work alongside diverse talent with a range of skills and knowledge. Community Engagement : We're proud to support our local communities through participation in various events. As a member of the Global Logistics CVO (Company Vehicle Operations) Team, the customer service representative is responsible for assigning and disposing of company-owned vehicles to ensure the appropriate flow of inventory based on the currently provided parameters set by the OEM (Original Equipment Manufacturer) client.
Salary Overview: The pay rate for this role starts at $20 per hour based on experience.
Hours:
The hours for this role are Monday through Friday 10:30am - 7:00pm.
Responsibilities Include: Update company systems. Assign vehicle swaps to executives. Perform vehicle exchanges with executives. Communicate with executives via phone, email, and in person. Process systems and paperwork for vehicles for disposal. Problem-solving and assisting with driver inquiries. Move and stage assigned vehicles. Conduct fleet tab renewals. Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision. Qualifications and Skills: A high school diploma/GED. Valid driver's license with a safe driving record (required). 1 year of previous customer service experience. Base PC skills with a solid understanding of Microsoft Suite Office products such as Excel, Word, PowerPoint, etc. Strong written and verbal communication skills. Strong analytical/problem-solving ability. Excellent organizational skills, yet flexible to accomplish objectives that are often subject to change. Able to work independently with minimal supervision and direction. Must have superior attendance and be prompt and reliable.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Location:
Orion Twp, MI, United States
Category:
Office And Administrative Support Occupations

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