Customer Service Representative Do you have a knack for making people feel heard and supported? Are you energized by solving problems and creating positive experiences? If so, this opportunity could be a great fit for you! As a Customer Service Representative , you’ll be the go-to person customers trust to answer questions, schedule services, and ensure every interaction leaves them smiling. This role calls for someone who can juggle multiple priorities, stay cool under pressure, and provide service that goes above and beyond. What You’ll Be Doing Serve as the first point of contact for customers, answering calls and messages with professionalism and care. Schedule appointments and maintain accurate customer records. Place follow-up calls to check on service quality and customer satisfaction. Support both service and sales conversations, guiding customers to the best solutions. Work closely with teammates in a collaborative, respectful environment. Embrace ongoing training and feedback to continue sharpening your skills. Participate in occasional on-call rotations for evenings, weekends, and holidays. What We’re Looking For A personable, customer-first mindset with a drive to help others. High school diploma or GED required. Excellent communication skills—clear, professional, and friendly. Strong organizational skills with attention to accuracy. Ability to stay calm, think on your feet, and resolve issues quickly. Prior experience in customer service or sales is helpful, but not required. Why You’ll Love Working Here We believe great employees deserve great rewards. You’ll enjoy: Pay range: $18–$20/hr DOE, plus bonuses and incentives Medical, dental, and vision coverage Paid time off and 8 company holidays 401K with employer match Ongoing career training and professional growth opportunities Fun team activities, snacks, and employee appreciation events Discounts on plumbing and HVAC services A supportive workplace culture that values teamwork and enjoyment at work Take the Next Step If you’re enthusiastic, dependable, and motivated by creating positive customer experiences, we’d love to connect. Apply today and start building a rewarding career with us!