Join Our Team as a Benefits Customer Service Representative! At Conduent, we empower our dedicated associates to deliver mission-critical services for Fortune 100 companies and over 500 governments, creating exceptional outcomes for both our clients and the millions they serve. By joining us, you will have the opportunity to thrive, make a meaningful impact, and be celebrated for your individuality every day. About the Role: As a Benefits Customer Service Representative, you will play a key role in helping individuals navigate their health benefits. Your responsibilities will include taking incoming calls, actively listening to customers, and providing effective solutions to their inquiries. You will manage a consistent flow of calls while efficiently utilizing multiple systems. We foster a supportive team environment where your exceptional communication and customer service skills will contribute to creating positive experiences for our clients. Your punctuality and dependability are essential to our overall success. Key Responsibilities: Assist customers by answering questions regarding employee health benefits. Listen actively and empathize with customer concerns to provide effective solutions. Navigate multiple systems to manage a steady volume of incoming calls. Your Qualifications: We are seeking candidates who are passionate about customer service and dedicated to delivering comprehensive resolutions. To be successful in this role, you should have: Strong communication skills. Willingness to work onsite at our Chesapeake, VA facility. Proficiency in keyboarding and MS Office applications. Excellent problem-solving abilities. Capacity to handle multiple tasks effectively. A high school diploma or GED. The ability to pass a background check and potentially a drug test (including THC). Must be 18 years or older. Why Conduent? We provide excellent benefits, a consistent work schedule, paid training, and a collaborative work environment. Our competitive compensation reflects both experience and performance, with the estimated salary range for this role being $29,640.00 - $37,050. As an Equal Opportunity Employer, we honor diversity and foster an inclusive environment. Your journey toward making a real impact starts here. Apply today and join our team of passionate individuals who support and inspire each other to excel! Location: Onsite in Chesapeake, VA