Customer Care Specialist   Onsite – Colorado Springs, CO   Learn how healthcare should be delivered – help people – build a career – no healthcare experience required.

Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment.

We are seeking a Customer Care Specialist for our Colorado Springs, CO office.

Your primary responsibility will be helping patients heal using TMS treatment.      Trigger Warning:

Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.     Benefits   Accelerated healthcare career growth – rapid advancement opportunities     Insurance benefits (Medical, Dental, Vision) and 401K    20 days off annually (10 PTO days and 10 Holidays)    Employee access to Serenity’s treatment options  Responsibilities    Be the face of Serenity Healthcare  One-on-one coaching and commitment to patients during treatment  Graduate Serenity’s paid TMS training program  Own outcomes of patient treatment  Qualifications   High School Diploma/ GED.     Strong customer service mindset.    Three years’ work experience in customer service required   Excellent verbal and written communication, and basic math skills.     Well-versed in de-escalation skills and ability to connect with individuals.   About   Serenity is a leader in the field of healthcare technology.

Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.     Learn More About Us   About Serenity Healthcare    Serenity’s Provided Services    Meet our Patients    In accordance with Colorado's Equal Pay for Equal Work Act this position pays $25 hourly.  Powered by JazzHR