Conference Services Manager - Hotel Boulderado
10 Days Old
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Job Close Date: August 20, 2025, or until filled
Collegiate Hotel Group is seeking a Conference Service Manager to join Hotel Boulderado and its team of hospitality enthusiasts.
Job Duties and Responsibilities Create Event Orders for booked functions (85% corporate, 15% social)
Prepare and conduct the weekly BEO meeting
Work with clients one-on-one planning their events, including scheduling planning calls, conducting site tours, and in-person meetings
Track event changes and updates, send out daily change logs, and keep the Banquets department informed
Maintain professionalism and friendly attitude towards clients and staff, respond timely, and adhere to sales office standards
Coordinate conference rooms and services for meetings, conventions, and events
Organize banquet or catering services, reserve audio-visual equipment, and plan event space configurations
Keep records of all communications in writing
Meet with other department heads to coordinate events
Monitor events and address issues to ensure smooth execution
Provide pricing and guidance recommendations to clients, with approval from the Director of F&B or Chef as needed
Enhance customer loyalty by delivering excellent service
Conduct hotel and banquet facility tours and entertain potential clients according to policies
Support operational aspects of booked business, including resumes, BEOs, and correspondence
Collaborate with sales managers to implement sales strategies and upsell opportunities
Perform other related duties as assigned
Education and Experience High School diploma required; post-high school education preferred
At least 3 years of progressive hotel sales experience with leadership responsibilities
Knowledge, Skills, and Abilities Strong analytical skills related to hotel revenue impact
Effective verbal and written communication skills
Understanding of revenue management principles
Ability to use reservation and revenue management systems for pricing and sales strategies
Flexible work hours, including evenings, weekends, and holidays
Knowledge of Maestro PMS and Delphi is a plus
Additional Details Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality and Restaurants
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- Location:
- Boulder, CO, United States
- Job Type:
- FullTime
- Category:
- Marketing & Media