JOB TITLE: Case Manager LOCATION: West Sacramento – Rodeway Motel FLSA CLASSIFICATION: Non-Exempt DEPARTMENT: Programs REPORTS TO: Program Manager SALARY: $56,370.17 COME CREATE IMPACT WITH US. The Case Manager is expected to contribute in ways that will enable our innovative model of social action, which has been recognized as one of five evidence-based, best practices in California. Your role as a Case Manager will support our meaningful work alongside compassionate and talented colleagues, and will foster a relationship of collaboration, creativity, and continuous learning. SUMMARY: We’re looking for a full-time Case Manager to work directly with individuals residing in the emergency shelter to help them navigate social services and reduce barriers to self-sufficiency. This may include helping motel guests with employment and housing resources, accessing physical or mental healthcare, accessing legal or financial services, and other goals. You’ll need strong organizational, problem-solving, analytical, and people skills while managing priorities and workflow. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Help Motel Guests Set Goals to Achieve Self-Sufficiency Be present onsite at the Motels daily, from 8 AM – 4:30 PM, interacting with motel guests, providing a safe and welcoming environment with an emphasis on community building Establish a case load of Motel Guests, and provide compassionate support and assistance to each guest as they work toward achieving their goals on housing, employment, transportation, health, and legal issues Work with guests to facilitate employment readiness workshops, life skills workshops, and various rapport- and community-building activities onsite Familiarize yourself with all local Yolo County homeless resources and be ready to connect your guests to the services they need Maintain regular appointments and office hours Support guests in court, at housing related appointments, social service agencies, etc. This may include occasionally providing transportationfor guests Establish productive relationships with each guest with no bias or prejudice towards race, religion, age, gender, disability, or sexual orientation Utilize any available subsidies and affordable housing units to place clients into housing Work with the Program Manager to promote successful outcomes for guests of the Motels Actively document client meetings and update all relevant program data in applicable databases such as Yolo County HMIS and DST Tracker Uphold organizational values, work ethically and with integrity, and follow company policies as laid out in the employee handbook Represent DST in the community, and work with all partner organizations to achieve client goals Actively learn about current resources and services outside of DST that may aid Motel Guests in their goals Perform other duties as assigned by manager and assist with special projects as required Note: These duties represent our best definition of essential functions for this job at this time but does not restrict management from assigning or reassigning other tasks and duties in the future. REQUIRED EDUCATION, SKILL AND EXPERIENCE: HS Diploma or equivalent Ability to perform job duties with minimal supervision Excellent listening comprehension, written and verbal communication skills Experience in Microsoft programs Using personal computer, keyboard, mouse and monitor Observation and problem solving; hearing, seeing, reasoning and decision making Basic mathematical ability Valid insurance and access to a reliable vehicle PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is frequently required to do the following: Sitting, standing, walking, bending, stooping, pushing, pulling and lifting (up to 25 lbs.) WORK ENVIRONMENT: Moderate noise associated with an open office work environment. Work environment and physical location may vary, depending on the space available and the needs of the community and the program. WHAT WE CAN OFFER YOU A chance to positively impact your community in the biggest social crisis of our time Competitive nonprofit compensation Annual company cost-of-living increase Up to 100% employer paid medical coverage, and fully paid dental, vision and life insurance coverage for employees, with FSA and HSA health plans available 401k with up to 6% company match, after one year 15 days off PTO, increasing with tenure Over 10 paid holidays annually Paid company closure for five days during the summer Paid company closure between Christmas and New Year Day off on your birthday and a day off for a cultural celebration of your choice One month paid sabbatical after five years, on top of PTO/holidays Internal growth opportunities Employee Assistance Program (EAP) COMMITMENT TO DIVERSITY We thrive as an organization when unique identities, experiences & perspectives are represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Make a Difference with Downtown Streets Team - Thank You for Your Interest! Thank you for considering a career with Downtown Streets Team. We are excited that you are interested in contributing to our important work in the community. To apply for any of our open positions, we kindly request that you submit the following: Your Full Name Preferred Phone Number for Contact Your Email Address A compelling Cover Letter explaining why you are a great fit for Downtown Streets Team. Your up-to-date Resume highlighting your relevant skills and experience We value your interest and look forward to reviewing your application. WE HOPE YOU WILL CONSIDER JOING US TO MAKE A POSITIVE IMPACT IN OUR COMMUNITY.