Job Description

We are seeking a reliable and talented full-time Behavioral Health Care Manager, CCBHC to join our HUB and Inwood sites! Must be flexible to some work in the field. This is an onsite position.

****** $1500 Sign On Bonus- Terms and Conditions Apply***

This is a grant funded position under CCBHC*

SUMMARY OF POSITION:

A Behavioral Health Care Manager provides care management for specified CCBHC patients, Health Center patients, and community members in need of care management at Sun River Health. These patients may be referred by providers/clinical team; enrolled as a Behavioral Health CCBHC Program, be included in care management as part of a grant, insurance program or disease specific program. Links patients to preventive and primary health care services including care for: acute, chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations; and behavioral health or substance abuse programs as needed. This includes assistance with community resources, social services, and referrals. This position will be responsible for proper and timely documentation within eCW and any designated care management software, as well as communication with internal and external referral sources to capture services provided. Performs other duties as assigned on an as needed basis.

ESSENTIAL FUNCTIONS

• Responsible for completing outreach and subsequent intake activities using required forms and documents as required. This may include program specific additional consents and assessment tools. Document as directed in eCW and designated program software.
• Consult with multidisciplinary team on clients care plan/needs/goals. This may include participation in case conferencing. May also include family members and social supports.
• Responsible for referring patients to needed services as directed by provider to support care plan/treatment goals; including medical/behavioral health. Responsible for release of all necessary clinical information to specialist referral; tracks referral appointments and obtain consultant reports with appropriate consent for release of information and documents process in eCW per Sun River Health procedure and designated software for care management.
• Consult with health care team to link patient to community/social services programs and entitlements: including application assistance; transportation assistance; translation services; housing services; self-help recovery and self-management programs as needed. Document.
• Conduct client outreach and engagement activities at least monthly to evaluate for on-going emerging needs and to promote continuity of care and improved health outcomes. Document.
• Follow up with Hospitals/ER upon notification of admission or discharge and coordinate with health care team to facilitate communication of the event and transition of care services, to include, but not limited to medication reconciliation with the health care team as per policy.
• Assist patient in developing plans and community supports to overcome obstacles that would prevent them from receiving needed services/referrals.
• Provide basic instruction/health education to clarify provider instructions, procedures and referral needs.
• Conduct field visits to coordinate the care of patients.
• Participation in Behavioral Health CCBHC events to support services provided to patient populations and community members.

• Medical, Dental and Vision Insurance: Comprehensive health coverage to ensure you and your family stay healthy.
• Life and Disability Coverage: Financial protection for you and your loved ones in case of unforeseen circumstances.
• Retirement Savings Plan: Plan for your future with our retirement savings options.
• Commuter and Transit Benefits: Assistance with your daily commute to make your journey to work easier.
• Employee Assistance Program (EAP): Access to confidential support and resources for personal and work-related issues.
• Employee Discount Program: Enjoy discounts on various products and services as a valued member of our team.
• Provider Incentive Compensation Program: Quality & Productivity.
• Professional License, Certification and DEA Fees Reimbursement.

• Mission-Driven Work: Be part of a proud network of care that offers high-quality health and social support services to communities in need.
• Diverse and Inclusive Workforce: We are deeply committed to a diverse workforce that reflects the communities we serve.
• Professional Growth: We provide opportunities for career advancement and professional development.
• Supportive Environment: Our culture promotes wellness, inclusivity, and recognition, ensuring a supportive and collaborative work environment.
• Community Impact: Make a difference in the lives of individuals and families by providing quality, affordable health care.