Business Development Representative

Our company is a dynamic, growing international delivery and technology solutions provider. Established in 2001, the company has been simplifying international delivery for over 20 years, helping U.S. businesses build brands abroad, expand their consumer base, increase revenue, and their global reach. The company's extensive, reliable worldwide delivery network and proprietary technology empower their brands to succeed. The company is committed to expanding its footprint and continuously investing in innovative delivery and technology solutions as it aims to be the leading resource for cross-border solutions.

The Business Development Representative is responsible for driving new business sales and customer revenue growth through detailed discovery and providing their delivery and technology solutions within the Los Angeles metropolitan area and the surrounding region. This role will engage directly with prospective customers to increase revenue and market share, focusing on high-volume prospecting, presenting, closing, and nurturing customer relationships.

You are a motivated sales professional with a strong track record in B2C and D2C logistics, focusing on solution selling, building customer relationships, and driving revenue growth. With a deep understanding of international delivery, technology, and e-commerce solutions, you connect with clients to deliver solutions that align with their needs and business goals. As a proactive self-starter, you are highly organized and skilled in territory management, prospecting, discovery, presenting, closing sales, and maintaining relationships. Comfortable with traveling for onsite customer visits, you excel at identifying new business opportunities to maximize growth and client satisfaction.

Key Responsibilities

The key responsibilities include:

• Identify new clients in the assigned territory through business lead generation/cultivation, prospecting, cold calling, and networking.
• Conduct solution-focused presentations to key decision-makers to secure new business
• Build and maintain strong relationships with established accounts through regular in-person visits and proactive service
• Identify and implement timely solutions to service challenges, ensuring high client satisfaction
• Develop systems to promote client retention and foster long-term partnerships
• Leverage company tools, processes, and technologies to manage and expand the territory, document activities, and establish metrics for driving new business growth
• Collaborate with Sales, Operations, and IT teams to drive sales and optimize revenue growth within the territory

Skills, Knowledge and Expertise

The skills, knowledge, and expertise required include:

• 3+ years of consecutive experience in outside sales
• Proven background in service-based sales with expertise in:
• B2C and/or D2C environments
• Logistics and Delivery industry
• E-Commerce technology and marketplaces
• Strong skills in territory management, lead generation, negotiation, and client relationship management
• Excellent communication and presentation skills, both verbal and written
• Proficiency in Microsoft Office Suite
• Experience with a CRM system is required, with a strong preference for Salesforce
• Bachelor's degree preferred

Physical Requirements: The employee must occasionally lift and/or move up to 5-10 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.

Core Competencies

The core competencies include:

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
• Drives Results: Consistently achieving results, even under tough circumstances
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization
• Business Insight: Applying knowledge of business goals and the marketplace to advance the organization's goals

About Red Clover HR

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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