Billing & Collections Specialist
New Yesterday
POSITION OVERVIEW
is seeking a Billing and Collections Specialist to support our growing team in a dynamic, fast-paced, and fun environment
RESPONSIBILITIES
Collection and reconciliation of international accounts
Answer Billing line for international inquires relating to billing
Respond to international customer inquiries through company email for
Distribute and manage approved credit memos to customers
Work in collaboration with International Sales Ops team resolving customer billing issues
Invoice management customers that require invoices to be submitted to online portals
Providing reports to International Sales Ops team and conduct monthly meeting
Maintain customer list of declining credit cards
Other duties and responsibilities as assigned related to the stated job function
REQUIREMENTS
Highly proficient in computer software, i.e, databases, Microsoft office, Shoretel, Outlook
A keen eye for detail
Outstanding communication, conflict resolution, and negotiating skills
Organizational skills
Familiar with standard concepts, practices, and procedures within billing functions
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
COMPETENCIES
Action oriented, approachability, conflict management, decision quality, integrity and trust, listening, negotiating, peer relationships, problem solving
JOB TYPE
Fulltime, Hourly
REQUIRED EXPERIENCE
Requires 4+ previous collection and customer service experience
REQUIRED EDUCATION
Associates Degree or higher
WHY WORK FOR ?
Collaborate with outstanding people : We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact : New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
Gain well rounded experience : offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Focus on fun : places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
values working together and collaborating in person. Our employees work from the office 4 days a week.
- Location:
- Tysons
- Job Type:
- FullTime