Job Title : Regional Manager

Location : Carmel, IN 46032

Employer : Marquis Commercial Solutions

Position Type : Full-Time; Hourly, Non-Exempt. Starting Pay: $17.00/hour

Shift : Monday through Friday; 5:00pm - 10:00pm

Reports To : VP of Operations

A Regional Manager oversees multiple locations in a specific region to ensure efficient operations that meet both client and company expectations. They build and maintain client relationships, manage equipment and employees, communicate with upper management, and lead a team of building supervisors. The role is critical to ensuring smooth operations and high-quality service for clients.

Key Responsibilities:

* Oversee daily operations to ensure all procedures and tasks are being correctly followed by Supervisors and Account Associates across multiple accounts/buildings

* Supervise and manage a team of employees at multiple locations to ensure all cleaning tasks are done on time and to the required standards, while maintaining a clean, safe, and friendly working environment for all team members

* Maintain high levels of customer relations by regularly checking in with property management and ensuring adherence to cleaning specifications agreed upon with clients

* Receive and respond to inquiries and complaints from property management and provide information to managers on key issues

* Communicate holiday schedules with property managers to determine building access and operational needs; ensure necessary work coverage on holidays and effectively communicate the holiday schedule to employees

* Receive and respond to inquiries and complaints from property management and clients promptly and professionally

* Conduct nightly inspections of accounts to ensure cleaning specifications are met and buildings are securely locked

* Manage employee time and attendance through Paylocity, ensuring accuracy and addressing any missed punches; record time off as necessary

* Train staff on the use of cleaning equipment, chemical usage, job responsibilities, and building procedures; provide ongoing training and support to current staff

* Follow all health and safety regulations, including proper use of personal protective equipment (PPE)

* Assist with conflict resolution and disciplinary actions for team members as needed

* Ensure all assigned equipment is maintained in proper working condition

* Manage inventory and product stock; order new paper and chemical products in a timely manner to ensure adequate supplies

* Handle all maintenance or safety issues reported by Building Supervisors and other employees

* Ensure energy saving practices are followed and procedures for locking and unlocking buildings are followed

* Ensure the building is kept safe from hazards such as slippery floors or blocked exit routes

* Verify that the team is maintaining the Janitor's space in a neat and clean condition and maintain cleaning equipment in proper working condition

* Adapt to changing policies, procedures, and/or duties as directed by management

Qualifications:

* Experience :

* Previous custodial or janitorial experience is preferred but not required

* Ability to follow instructions and work independently or as part of a team

* Skills :

* Ability to work efficiently and prioritize tasks

* Strong attention to detail and cleanliness

* Ability to lift and move objects up to 50 lbs

* Basic knowledge of cleaning chemicals and safety procedures

* Bilingual in Spanish and English preferred

* Physical Requirements :

* Ability to stand, walk, bend, and lift for extended periods

* Ability to work in a variety of environments, including indoors and outdoors (weather permitting)

* Capable of using cleaning equipment such as vacuums, buffers, and floor scrubbers

* Other Requirements :

* Medical Office Buildings require additional training and vaccinations at no cost to the employee

* Reliable transportation to and from the job site

* Ability to pass a background check and drug screening (if required by the client)

* Must be punctual, dependable, and maintain a positive attitude.

Working Conditions:

* Schedule : This position requires some flexibility to ensure cleaning tasks are fulfilled for the building.

* Uniform : Company shirts and any required PPE (personal protective equipment) will be provided. Additional Marquis shirts/sweatshirts will be available for purchase at an additional cost.

* Training : On-the-job training will be provided to ensure proper use of cleaning equipment and chemicals.

Marquis Commercial Solutions is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace. We do not discriminate based on race, color, gender, sexual orientation, age, religion, national origin, disability, or any other legally protected characteristic.

Compensation details: 17-17 Hourly Wage

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