Bilingual (English/Spanish) Customer ServiceRepresentative ($22/hr) Thisposition offers the option to work hybrid after a 3-week training period, withmandatory in-office presence on Monday, Tuesday, and Thursday. As a BilingualCustomer Service Representative, you will connect community members to healthand human service resources based on their needs and location. This role isperfect for individuals with call center and phone-based customer serviceexperience who are passionate about supporting underrepresented populations.The most critical need is for bilingual call takers who speak both English andSpanish. Responsibilities: Identify and assess caller needs and eligibility for health and humanservice resources Enter accurate and complete information in multiple onlineplatforms/systems Provide appropriate and accurate referrals to local agencies/programs Maintain data integrity, protocols, and guidelines Work with chat, text, and email platforms to provide information andresources Qualifications: Prior Call Center experience Demonstrated aptitude with Microsoft Office, Word, Excel, databases,and other software systems Strong writing skills and proficient typing skills Comfortable working in an office setting and able to work remotelywhen necessary Must be able to work in-office during scheduled hours and havecustomer service experience Visit our website to learn more about our openings!

There are no costs for candidates utilizingour services as our clients pay for all related hiring fees. All ProPivotal jobpostings are either actual positions we had available at the time of postingand/or are representative of positions we typically fill or expect to fill. Ifyou see a job that interests you, respond to the ad or give us a call so thatwe can help you find a job you'll love. As one of the area's largest staffingfirms, we help 2,500 people find jobs a year so chances are good that we canhelp you too. ProPivotal is an equal opportunityemployer and considers qualified applicants for employment regardless of race, gender,gender identity, gender expression, age, color, religion, disability,veteran's status, sexual orientation, or any other protected factor.