Join GEICO and embark on a fulfilling career full of potential and growth opportunities. We are committed to providing quality coverage to millions of customers while being there for them in their time of need. Our culture encourages innovation to surpass customer expectations and make a meaningful impact in the insurance industry. As part of our team, we want you to feel appreciated, supported, and proud of your role. We stand by The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Bilingual Customer Support Specialist Salary: $20.65 per hour/$41,600 annually +10% Bilingual Skill Differential! Enhance your earning potential! $1,500 sign-on bonus for individuals with a Personal Lines license—ask your recruiter for details! $1,000 completion incentive after successfully finishing training and orientation (approximately 6 months) 10% evening differential for eligible shifts At GEICO, you will discover a career that aligns with your aspirations and enables you to achieve your goals. Join a diverse and inclusive company that values your contributions. Many associates experience a salary increase of 10% within their first year as a Customer Support Specialist, with top performers enjoying increases of up to 15%! Qualifications & Skills: Exceptional verbal and written communication skills in both English and Spanish Strong customer service skills and/or previous experience Proficient computer skills along with excellent grammar and multi-tasking abilities Able to thrive in a fast-paced, high-volume call center environment Currently, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we are dedicated to supporting our customers through life's challenges. We continuously evolve to meet their needs and strive to exceed their expectations. Our iconic brand is built on innovation and a commitment to customer service. From your first day, you will engage in exciting challenges that help you grow, collaborating with dynamic teams focused on making a positive difference. Great Careers: We provide a workplace that encourages learning, growth, and success through personalized development programs tailored to your career journey. You will have access to comprehensive training, certification support, and mentorship opportunities with encouraging leaders at all levels. Great Culture: Our inclusive culture promotes shared success, driven by integrity, a proactive mindset, and a quest for excellence. We cherish diverse perspectives and maintain an atmosphere of caring, inclusion, and belonging. We also recognize employee contributions through engagement and recognition programs that highlight the positive impact we have on our customers' lives. Great Rewards: Our compensation and benefits packages aim to enhance your physical, mental, emotional, and financial well-being. Comprehensive Total Rewards program designed for you and your family's overall welfare. Financial benefits including competitive salaries, a 401K with a 6% match vested from day one, performance incentives, and tuition assistance. Access to various benefits such as mental health support and assistance for fertility and adoption. Flexible work environment with options to work from anywhere in the US for up to four weeks each year through our GEICO Flex program. GEICO promotes employment opportunities based on qualifications without regard to race, color, religious creed, national origin, age, gender, sexual orientation, marital status, disability, or genetic information, in compliance with applicable laws. We are dedicated to providing reasonable accommodations for individuals with disabilities and fostering a respectful workplace free from discrimination and harassment.