Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following: Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Processing transactions and other account servicing requests

Qualifications

High School Diploma or GED and 1 years of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Education: Bachelor's degree

Preferred Area of Experience: Telephone sales

License or Certification Type: null null

Skill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank ismitted to providing apetitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at //jobs.firstcitizens/benefits. Job ID 29757