Automotive Service Advisor, Columbia

Automotive Service Advisor

3 Days Old

Description

As a Service Advisor, you’ll manage the end-to-end customer experience and ensure efficient, accurate service delivery:

Create repair orders and detailed quotes using computerized systems.
Source and order automotive parts independently (we don’t have a parts department).
Offer the best repair solutions for our guests’ vehicles, ensuring the information is easy to understand and tailored to their needs.
Consistently sell our services while maintaining honesty and integrity, ensuring customers always feel confident in their decisions.
Foster a supportive, upbeat environment that encourages teamwork and a positive atmosphere at all times.

Key Responsibilities

Experienced: 2+ years as an Automotive Service Advisor or Dealership Parts Advisor (with strong skills in sourcing parts and estimating labor times), Automotive Technician, or Automotive Claims Adjuster.
Customer-Focused: A motivated, energetic team player who excels in communication and relationship-building.
Skilled: Proficient with automotive repair techniques, computer systems, and problem solving.
Willing to Learn: Open to expanding knowledge and staying current with industry trends, while embracing new challenges and opportunities for growth.
Engaged & Motivated: A proactive and dedicated individual who takes initiative, stays focused, and is passionate about contributing to a team-oriented, fast-paced environment.

Skills, Knowledge and Expertise

Experienced: 2+ years as an Automotive Service Advisor or Dealership Parts Advisor (with strong skills in sourcing parts and estimating labor times), Automotive Technician, or Automotive Claims Adjuster.
Customer-Focused: A motivated, energetic team player who excels in communication and relationship-building.
Skilled: Proficient with automotive repair techniques, computer systems, and problem solving.
Willing to Learn: Open to expanding knowledge and staying current with industry trends, while embracing new challenges and opportunities for growth.
Engaged & Motivated: A proactive and dedicated individual who takes initiative, stays focused, and is passionate about contributing to a team-oriented, fast-paced environment.

Required Qualifications:

Preferred Qualifications:

Benefits

Compensation:

Full-Time hourly base pay plus
Generous tiered commission structure: Significant earning potential based on performance and results.

Comprehensive Benefits Package:

Health, dental, and vision insurance: Comprehensive coverage on your first day of employment to ensure you and your family are well taken care of.
Basic life/AD&D insurance: Peace of mind with coverage for life and accidental death and dismemberment.
Paid time oƯ: 10 days PTO plus 3 paid holidays
401(k) with 3% automatic employer contribution (100% vested, no employee contribution required)
Productivity-based incentives: Additional opportunities to earn based on individual performance, rewarding your hard work and dedication.

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