Summary:

The Seafood Assistant Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for assisting in the efficient, effective, safe, legal and profitable operations of the Seafood Department. He/She helps to coordinate human relations for the Seafood Department and ensures execution of all company and department policies and procedures on a timely basis.

Key Responsibilities:

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest Assist in preparing work schedules and assign individuals based on routine as well as special needs in order to maintain appropriate labor levels to meet production requirements Responsible for assisting in the interviewing, training, scheduling, performance and productivity of all sea food department team members Assist in supervising the work of all department team members. Assign tasks and responsibilities to team members on a daily basis; monitor production flow and status of assigned tasks Discipline team members as necessary in accordance with policies and procedures as stated in the Store Management Manual and Team Member Handbook Maintain records of personnel performance and seafood sales and expenses Assist in all departmental operations, handle all problems encountered and direct corrective actions Help conduct team member meetings to ensure correct execution of seafood policies Teach safety procedures to supervisory and lead personnel in maintaining adequate coverage of emergencies Assist in inventory process and reporting Assist in ensuring that Food Safety Procedures are adhered to Verify compliance with all company rules and regulations Perform other duties assigned by upper management Key Requirements: Must be 18 years of age or older High School Diploma or equivalent The Seafood Assistant Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members Ability to work and communicate with all levels of management and subordinates in a professional manner Ability to self-motivate, problem-solve and work with minimal supervision Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking Ability to lift and carry items weighing up to 100 lbs. Ability to work within a freezer for up to 15 minutes Ability to work for periods of up to 8-10 hours in 50 degree temperatures. (controlled atmosphere for sanitation purposes) Must possess technical skills to perform basic math and computer tasks (Word, Excel, Email). Ability to work at fast-paced, but efficient and controlled manner Must maintain Certified Food Safety Manager certification Must be flexible to work various hours/shifts, including weekends and holidays Must be able to transfer to another store within the area Ability to function as a team member and get along with others