Description The Accounts Receivable (AR) Insurance Follow-Up Specialist will be responsible for the following: - Answers billing and payment related questions for patients. - Follows the claims process and assure this is completed in a timely manner. - Files appeals for denied claims. - Processes refund requests for insurance companies. Education Experience: Ideal candidates will possess the following skills and experiences: - Minimum of high school diploma or GED equivalent. - Minimum of two (2) years experience working in AF followup for a physician practice preferred. - Knowledge of medical terminology, ICD and CPT codes. - Ability to read EOB's and process denials and payments - Knowledge of payer rules for filing claims - Excellent written and oral communication skills. - Previous orthopedic billing experience preferred.